Shipping policy
Shipping Policy
Thank you for shopping with INTENTIONS PURE. We appreciate your business! Please read our shipping policy carefully to understand how we process and deliver your orders:
1. Processing Time
All orders are processed within [7] business days (excluding weekends and holidays) after receiving your payment confirmation. You will receive a notification once your order has been processed and is ready for shipment.
2. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:
- Standard Shipping: Delivery within [number] to [number] business days after dispatch.
- Express Shipping: Delivery within [number] to [number] business days after dispatch.
Please note that delivery times are estimates and commence from the date of dispatch. Delivery may take longer during peak seasons or due to unforeseen circumstances beyond our control.
3. Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can track the status of your shipment by clicking on the tracking link provided in the email.
4. Shipping Restrictions
Currently, we only ship to addresses within the United States. We do not ship to PO Boxes or APO/FPO addresses.
5. Shipping Delays
Occasionally, there may be delays in shipping due to high demand, inventory discrepancies, or carrier delays. If there is a significant delay in the shipment of your order, we will contact you via email.
6. Shipping Confirmation and Receipt
After placing your order, you will receive an order confirmation email with your order details. Once your order has been shipped, you will receive a shipping confirmation email with your tracking information.
7. Damaged or Lost Packages
INTENTIONS PURE is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
8. Contact Us
If you have any questions about our shipping policy, please contact us at intentionspureofficial@gmail.com . Our customer service team is available to assist you.